EXCLUSIVE RENTAL VOUCHER
$225.00 – $335.00
For a limited time we are releasing this amazing RENTAL VOUCHER special. Spots are limited for these! What does this mean? It means you will receive amazing discounts on any rental of your choosing. Voucher options:
OPTION 1: (3 spots available)
Children’s dresses: Rent ANY 5 dresses at $67 each. $335.00
OPTION 2: (3 spots available)
Children’s dresses: Rent ANY 3 dresses at $75 each. $225
These prices do NOT include shipping. You will be emailed full details on how to select your rentals once you have made your purchase.
This VOUCHER is VALID for usage through 2019 only (must be used by DECEMBER 31st).
The VOUCHER is usable towards ANY dress rental (based on option selected. Child or teen/adult) throughout the year and is available for any new / upcoming designs.
You do not have to select the dresses all upfront. You can select at your leisure.
Once you purchase a voucher there are NO refunds. You may use total paid towards a custom order OR towards a custom rental option.
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FIND IT. LOVE IT. RETURN IT.
B+L is 100% dedicated to providing you with high quality products. We know that in most cases you do not have the added finances to purchase multiple dresses for styled shoots, special occasions etc. So we bring to you a curated collection of pieces that we have added to our Couture Rental Shop. We love bringing to you affordable couture as well as bringing the opportunity to try us out, test our quality and see why we are one of the top brands on the market.
Styling Services
With 11 years of styling and designing under our belts we have the perfect knowledge of helping to style for just about any occasion.
Having a hard time with styling your upcoming special event or photo shoot? Not a problem! Feel free to email us and we will help you pick the right dresses and accessories for your event or shoot.
Are you a photographer and looking for help styling and looking for ideas? Not a problem! We have years of experience in styling large shoot outs and workshops. Feel free to reach out for a group rental discount and or custom order discount as well as help with styling.
When should you place your RENTAL ORDER?
In most cases we suggest that you make your reservation early. Most of our pieces rent out months in advance. This will help ensure that you have access to your first choice of dress, which includes our special addition gowns and limited release pieces. Our booking calendar will allow you to place an order and reserve up to a year in advance. In need of something LAST MINUTE? Send us an email and we will help you reserve something that is currently in stock and we will discuss rush order shipping options.
HOW DOES IT WORK?
Start by browsing our inventory of carefully thought-out and selected dresses and accessories. We have meticulously thought out each rental item and rotate stock in and out often. Choose your favorite dress and accessory and reserve them by selecting your start date into the PRODUCT CALENDAR. Once you have selected your start date, the calendar will auto populate your END RENTAL DATE. Your start date should be (1-2 days prior to your actual event/shoot date. The 8th day (End Date) is the day your items are due back to us.
**PLEASE NOTE: When placing your order – if you have multiple items being purchased the start dates should be the same. ANY rental order that has multiple START DATES (Example: June 1st, June 4th…. etc – Any order with multiple/various start dates -will be subject to additional shipping fees.
Any order that has a RETURN DATE that falls on SUNDAY OR A HOLIDAY MUST BE RETURNED TO US BY FRIDAY OR BY THE FOLLOWING BUSINESS DAY-BUT YOUR ORDER MUST BE RETURNED TO US ON TIME.
Day 1: (START DATE) Your items will arrive – It is important that your START date is NOT the day of your event or shoot. Please allow yourself enough time to receive the item/s and prep them for your shoot/event. In some cases – a package may be delayed (due to shipping service delays and in some rare instances due to a rental being returned to late to us. Should that occur we always email you to discuss the situation.) – it is best to allocate for any shipping delays.
Day 2: You can try on and work on styling your rental item/s to be absolutely sure everything looks just right!
Day 3: This should be your EVENT or SHOOT date.
Day 4: Start packaging up your items. Be sure ALL item/s are packaged in original box (unless damaged), double tape the box. Be sure ALL dresses are turned inside out and nicely folded as you received them. Please DO NOT clean any of the items – HOWEVER- Please be sure you have gotten out any sticks, grass, etc from the gowns before folding them. If you FAIL to remove sticks or other sharp objects – this can actually damage the item/s. ALL item/s should be shipped FED EX GROUND OR USPS PRIORITY ONLY (NOT USPS GROUND). *Please do NOT use UPS*. PLEASE DO NOT select (SIGNATURE REQUIRED & BE SURE YOU TELL THEM NOT TO ADD THIS ON.) Most shipping will take approximately 3-4 business days – so please keep that in mind when return shipping your items. Any items shipping from OKLAHOMA, TEXAS OR LOUISIANA IN MOST CASES ONLY NEEDS 1-2 BUSINESS DAYS.
Please note: You cover your return shipping which can range from $10-60 dependent upon item/s you have rented and depending on if you are shipping the item/s back on a timely manner. Why do we do this? 1. We do this because we know many of our clients do NOT have a FEDEX nearby. 2. We also allow you to select the best and most reasonable options for return shipping. Also in some cases you need the item/s a little longer and opt to rush ship them back.
Your rental item/s should be delivered to us by the 8th day listed on your invoice. We allow for ONE grace day. If you are local – in some cases we will allow LOCAL PICKUP AND DROP OFF. Please be sure to email us your tracking number/information.
What happens if your late in return shipping? Should you suspect you may be late – it is best to email us right away. Unfortunately, rentals have very tight turn around times and thus when your package is returned late this sadly puts a strain on another renter. If your order is not received ON the 8th day – you are subject to our late fee penalties. Please see our terms for more details. WE WILL NO LONGER WAIVE LATE FEES.
FULL RENTAL AGREEMENT: By placing your order you agree to ALL terms in this agreement.
On each product page you will find TABS towards the bottom of the page-In these tabs you will find: Measurements (full specs of the garment to compare your client/child’s size to, Care Instructions for the garments, Rental Agreement.
Hours of Operation: (M-F) 9 AM – 5 PM – Orders received after 5 PM will NOT be processed until the following business day. ANY order received (Friday-Sunday) will NOT be processed until Monday-so please keep that in mind. All emails received after 5 PM will not receive a response until the following business day. ALL orders placed on SATURDAY-SUNDAY will NOT be processed until the following business day (Monday).
Rental Order Terms
PLEASE NOTE: A DRESS (1) DRESS is NOT to be reserved/booked and used for a multi-mini session event. Meaning please do NOT book (1) dress for multiple (5+) children to wear. Why is this so important? It is important because a rental is meant for 1-3 children. Any more than that would be considered a mini session/workshop rental booking. We always recommend booking more than (1) dress to help accommodate your clients. When renting only 1 dress for a multi book mini session you run the higher risk of incurring damage fees and possible restocking fees. Please email us should you have questions on this. We do offer discounts when booking rental for a multi mini session/ workshop. We want to help do our best to ensure you have a positive rental experience with us.
These terms are subject to change at anytime.
IT IS ALWAYS BEST TO EMAIL US PRIOR TO YOUR BOOKING SHOULD YOU NOT UNDERSTAND THE RENTAL PROCESS OR NEED CLARIFICATIONS.
AGREEMENT
By purchasing a B+L RENTAL item(s) you will adhere to all details of this contract and you agree to all terms of this agreement. You understand this is a binding contract. As purchaser you are fully responsible for ALL rental item(s). Should you loan this item(s) to someone else – you understand that you are responsible for any and all damages occurred.
Important order notes:
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You will receive the specified size, color and design and you will receive on or before the delivery date for which you placed your order.
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Except in the rare event that the item(s) is damaged beyond repair
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or is otherwise unavailable.
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Should your item(s) become unavailable we will use reasonable efforts to notify you immediately that the item(s) is unavailable. If B+L is able to reach you, we will allow you to choose any available/in stock rental item(s) to replace the unavailable item(s). If B+L is unable to reach you, or you respond with lack of time to fix the issue – you acknowledge and agree that B+L may send you a refund, or a replacement product of the same or greater value. In most cases, you will be issued an immediate refund.
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We inspect each item with the utmost care and attention to detailing, however use of our item(s) is at your own risk. You agree that, B+L shall not be held liable, for any health related complaints, such as allergic reaction to cleaning methods/soaps, etc associated with any item(s).
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To avoid your item(s) not fitting – we ask that you please review the PRODUCT DESCRIPTION tab which is located towards the bottom of the product page. There you will find full specs for each item. This allows you to properly measure your model/daughter/client prior to your purchase. Should your measurements be 1-3 inches larger than the specs listed – in most cases then the item(s) will be too small. There are ways for photo shoots to hide any size discrepancies. B+L will NOT issue any type of refund towards an item(s) that does not fit properly. This is your responsibility to ensure you have measured prior to placing your order.
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Should you decide you need to Cancel your reservation of dates for any item(s) due to client cancellation, change of mind, shoot/vendor cancellation (venue, makeup artist etc) B+L will NOT issue any refund or credit. If you need a change of date due to mother nature B+L will issue a credit for the full Rental Fee of the item(s) for a future rental by you of our item(s), so long as the item(s), as determined at B+L’s sole discretion. You must email us within 7 – 15 days OR sooner to your booking date in order for us to make any possible changes in your order. ANY ORDER that is already within the shipping time frame WILL NOT be cancelled and or issued a possible date move. In addition, In the OFF chance we decide to issue a CREDIT or REFUND of any kind- we will issue a refund/credit MINUS a restocking fee of $50.00
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B+L item(s) in some cases will be brand new, like new, excellent used condition, or good used condition. There may be some minor flaws which we do our best to include in the product description.
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Any order that has a RETURN DATE that falls on SUNDAY OR A HOLIDAY MUST BE RETURNED TO US BY FRIDAY OR BY THE FOLLOWING BUSINESS DAY-BUT YOUR ORDER MUST BE RETURNED TO US ON TIME.
SHIPPING
YOU ARE RESPONSIBLE FOR SHIPPING FEES TO/FROM
SHIPPING METHODS
(B+L) ships FEDEX GROUND on nearly ALL rental orders and occasionally USPS (depending on which method is most economical and appropriate for each order). Orders being shipped to Alaska will be shipped via USPS priority mail and are subject to an additional shipping cost.
If you have preferred shipping carrier please let us know before placing your order. Each package is carefully packaged when shipped. (B+L) will NOT be held responsible for an item after it ships. Insurance will cover any cost for lost packages or damage for an additional charge, but it is not included in our standard shipping charge & must be purchased at the time of placing your order by emailing us. Once the package is shipped, (B+L) is not responsible for giving refunds or replacing packages due to late shipment drop off.
Please note: We do our absolute best to ensure that packages are shipped within a timely manner. It is extremely important that you do NOT reserve a start date (first day of rental – as your actual shoot date.) It is always best that your actual shoot date be set for the 2nd or 3rd day after your start date selected. We can NOT guarantee any ship time/date as Shipping is out of our control once the package has been sent out for shipping. We unfortunately can NOT control lost packages, delayed packages, late arrival times. B+L will NOT refund shipping fees, will NOT refund you any client cost losses, vendor cost lost, and will NOT refund any business expenses. Unfortunately – we can not bare responsibility for shipping companies. IF the package was lost, delayed etc due to B+L – we will be sure to reach out and rectify the situation to the best of our abilities.
Upon delivery, you the purchaser bare responsibility for the item(s). You acknowledge that you have provided B+L with a secure shipping address. A secure shipping address is considered to be one where an individual can physically receive item(s). Should you provide us with an un-secure shipping address, B+L does not bare liability for products left unattended, or collected by someone other than purchaser. You acknowledge that providing anything other than a secure shipping address may result in delivery delays and additional delivery fees and B+L will not be liable. You will be liable for all such delays, lost item(s) and additional delivery fees.
As stated above: You need to allow yourself time to receive your item BEFORE your actual event date. If you need a rush order- we do have options for an additional fee. B+L is NOT responsible for lost or stolen shipments. Once we have shipped an item we can not control how the shipment duration goes. Sadly there are times that the shipping carrier has delays on their end. Unfortunately those situations are out of control. We always do our best to help remedy the situation but we can not guarantee anything. That is why it is so important that you set your start date to NOT be the 1st day of your rental.
IF YOU ARE LOCAL-YOU CAN SCHEDULE A PICK UP via email. Upon return of your order you will be issued a refund for shipping fee. We ask that all rental orders be shipped FEDEX GROUND (if residing in Texas, Okla., or LA. -only takes 1 business day to arrive) OR PRIORITY USPS. FEDEX is the most reliable method for return shipping. It is only a few dollars more than USPS PRIORITY but is more guaranteed and easily trackible.
SHIPPING BACK TO US
We ask that you ship ALL item(s) back in a NEW –UNUSED-box of equal size/quality and MUST ship PRIORITY MAIL USPS, OR FEDEX-PLEASE DO NOT SHIP UPS. If you are located in OK, LA., OR TEXAS – FEDEX is the quickest and most reliable. Your rental item/s MUST be set to arrive by the last day of your rental duration (day 8 DUE BACK TO US, no later)
YOU ARE RESPONSIBLE FOR SHIPPING FEE BACK TO US. You are responsible for selecting a shipping carrier that will return the items ON TIME and in good condition. It is your responsibility to make sure that you ask the shipping provider for accurate return shipping date information.
You are responsible for any LOST or STOLEN item(s). You are responsible for any damages occurred during shipment. Your item(s) should be shipped back to us in the manner you received your items(s).
Return of item(s) and Extensions:
You agree to return the item(s) to B+L on or before the return date for the item(s) which is identified on the invoice for your order. In some cases an extension is possible. For an extension please email bentleyandlace@gmail.com; provided that any extension provided is subject to other orders for that item(s) and is available only upon pre-payment of the additional Rental Fee applicable to that product for the period of time of the extension.
Late Fees.
If you return the item(s) late or fail to return item(s) at all, a late fee of seventy dollars ($70.00) will be charged to the payment card you used to pay the Rental Fee or to any other payment system included in your account information; this includes PAYPAL. For every day that you are late returning the item(s) you will be sent a bill and you agree to pay such late fees, up to an amount not to exceed 200% of the retail value or market value, as determined at B+L’s discretion, plus applicable sales tax (plus the Rental Fee). The late fee is payable for each order of item(s) that is not returned when due, NOT towards each item(s) that is the subject of the order that is late. WE WILL NO LONGER WAIVE THESE FEES.
Most importantly, if you have not returned the item(s) within fourteen (14) days after the return date for the item(s), this late return will be considered a non-return. B+L will then invoice/charge the maximum late fee set forth, less any late fees that you have already paid, plus applicable sales tax.
Payment of 200% Retail Value or Market Value.
Should you be charged an amount equal to 200% of the retail value or market value and you still possess the item(s), the item(s) are then considered yours to keep, though without any future refund, or return of any kind.
Should you feel your item(s) will be late – it is best to immediately email us with return information and tracking information. We can no longer waive these fees. When item(s) are late this truly effects everyone. Our rental items rent back to back and when an order is late – that effects the next rentee and their bookings.
DAMAGES
Use of B+L RENTAL ITEM(S)
In the OFF chance that there may be damages to any rental item(s) upon opening shipment- please report those immediately. We do our best to check all item(s) prior to shipping but there are on rare occurrences we may miss prior damages. Should damages be sustained through cutting open the shipment box- you bare responsibility for that. It is important to use caution if using scissors or box cutter. It is crucial that you do NOT run scissors or a box cutter directly over the middle/center of the box. Items tend to shift during shipping and therefore the dress or other items can be pushed up against the middle of the box.
Upon purchase you agree and are responsible for the care of B+L item(s) and you agree to treat each item(s) rented with great care. B+L products are meant to be used and worn in limited capacity. This includes: photo shoots, special events, etc. You as the purchaser bare responsibility for loss of item(s), destruction or damage to the item(s) due to “disappearance”, theft, fire, major stains or any other cause.
B+L considers normal wear and tear to encompass: MINOR stains (this includes smudges, small water marks) small snags in the fabric (this includes a pull of the threading)
What we charge a repair/damage fee for: (You agree and understand all the below)
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Any damage to beading along neckline, arms or waist that are needing multiple repair work- you will be subject to a repair fee. (This includes multiple areas of the gown that need extensive bead repair work.) You will be responsible for replacement beads and the time it will take to remove item(s) from the website.
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Stuck zippers or damaged zippers: This would be caused by not fitting the garment properly. A stuck or ripped zipper is when the zipper itself is bent or damaged beyond repair- Or zipper comes fully off the track- OR can be caused by aggressive pulling/improperly pulling.
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Any item(s) that come back with major rips to the tulle or fabric. It is important that you do not use our gowns around sharp objects (trees, sticks, limbs, cars, anything that could rip or heavily damage the fabric).
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Excessive stains (Grass, mud, water, oil, makeup.)
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Any item(s) returned with excessive grass inside the dress, sticks from lack of removal, twigs, leaves, metal objects (It is vital that you remove ANY AND ALL objects collected underneath a gown before return shipping) In the case of grass it is best to use a lent roller.
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Any damage caused by animals (dander, animal hair, rips caused by animals to the fabric) – we suggest that animals are NOT used with our gowns as our gowns are made with expensive fabrics that can be torn. Also we do not suggest animal usage as the next rentee may be allergic to that specific type of animal. Animals leave behind dander even after being cleaned.
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Any item(s) returned with heavy cigarette/smoke odor, smell, damage from will be charged an extensive cleaning fee and or replacement fee.
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Burn marks or burn stains due to ironing or steamer (we ask that you do NOT do this to our garments but should you use these type of items you will be charged the repair fee or replacement.)
You as purchaser agree that B+L shall charge and you shall pay via paypal, for the price for additional cleaning fees, repairs or replacement of item(s), as determined to B+L discretion, up to 200% of the retail value or market value for the product. This includes damages incurred during shipment of item(s) being returned to B+L. If you do not pay the damage/repair/replacement fees you will be banned from future purchases with B+L.
B+L has complete documentation to all item(s) prior to us shipping to you.
CARE INSTRUCTIONS:
Because we use fabrics that are delicate in nature and are very pricey- we ask that you please follow the guidelines below. We truly want you to enjoy our garments / item/s but please do so with love and care.
REFRAIN from any drinks/food/body makeup, body makeup/spray tanning when using our item(s). PLEASE refrain from spray tanning day before or DAY OF event. Spray tanning solutions stain the satin of the bodice and can NOT be removed/cleaned. Body makeup is also prohibited when renting our item/s. Body make up also is very hard to clean/remove from the bodice. PLEASE DO NOT WEAR ITEM/S WHILE HAVING HAIR AND MAKEUP DONE. BEST SUGGESTION IS TO WEAR A BUTTON UP, A HOODIE, OR A MAKEUP CAPE during these times to help you from messing up hair/makeup.
REFRAIN from USE of our garments in or near water or mud or sharp objects (trees, rocks, concrete seats, snow etc)! PLEASE pick the garments up when walking on the sidewalk, walking around grease. Should you want to shoot our item/s on or near water/beaches, snow etc it is best to prop the child on a box, or use towels underneath or a clear shower curtain in order to keep the garment from laying directly on the wet or muddy surface.
REFRAIN from excessive play (running, jumping) in order to prevent unpreventable rips and tears. Please watch small children – as some of our item/s have small delicate pieces that could be a choking hazard.
REFRAIN from IRONING OR STEAM machine use on our item(s). Should you need to remove wrinkles we recommend a professional steaming system OR hanging item(s) in a bathroom with hot shower running. By hanging the item(s) in a hot room-this will help allow the wrinkles to fall. We also suggest fluffing the item out, and letting hang 1 day prior to use.
REFRAIN from using our gowns with animals unless we give you permission.
REFRAIN from DRY CLEANING OR CLEANING.
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Please pick up the skirting if renting a dress. This helps to keep the underneath of the skirting from picking up any dirt/grease/grass stains etc. It is important to lift the skirt of the dress from the sides-or pick up from the floor and lift up to carry.
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Please be sure our gowns have all grass, sticks, etc removed from the dresses before return shipping. Tulle tends to accumulate these items when outside. So please use a lent roller to remove ALL grass from underneath the gowns. Please be sure you inspect underneath for sticks and other outside debris that can be caught underneath the garment.
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Please be cautious of where and how you sit. We ask that you lift the garment off of the floor and try to tuck under your buttocks in most cases in order to keep the skirting safe from tearing on nails/hooks etc.
We want you to enjoy our rentals. But, it is very important that you understand our agreement. We want our gowns to be enjoyed by everyone and in order to do so these rules and terms are in place so that each rentee can have a pleasant experience.
When purchasing a B+L garment – we recommend a few things for caring for your item(s):
What we recommend:
- Items such as stain-able drinks/food/body makeup/spray tanning can permanently stain fabrics such as chiffon, satin, silk.
- Water can spot silk and satin
- REFRAIN from IRONING our item(s). Should you need to remove wrinkles we recommend a professional steaming system OR hanging item(s) in a bathroom with hot shower running. By hanging the item(s) in a hot room-this will help allow the wrinkles to fall. We also suggest fluffing the item out, and letting hang prior to use.
- In many cases we suggest Professional DRY CLEANING only of our garments/item(s).
Additional information
| Size | OPTION 1 Rent ANY 5 dresses at $67 each., OPTION 2: Rent ANY 3 dresses at $75 each, OPTION 3 TEEN/ADULT DRESSES ONLY: Rent ANY 3 dresses at $85 each |
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